CallTools Inc. Acceptable Use Policy

1. Introduction
Welcome to CallTools Inc. (“Company,” “we,” “us,” or “our”). This Acceptable Use Policy (AUP) outlines the terms and conditions governing the use of our services, software, applications, and any related technology (“Services”). By using our Services, you agree to comply with this AUP. Violation of these terms may result in the termination of your access to our Services.

2. Prohibited Activities
You agree not to engage in any activities that are considered unlawful, unethical, or in violation of this AUP while using our Services. Prohibited activities include, but are not limited to:

2.1. Unauthorized Access
Accessing or attempting to access our systems, networks, or accounts without proper authorization.

2.2. Malicious Use
Engaging in any form of hacking, cracking, distribution of malware, or any activity that could compromise the security or integrity of our Services or other users’ data.

2.3. Spam and Unsolicited Communication
Sending unsolicited commercial communications, bulk emails, or other forms of spam, and engaging in any activity that could result in blacklisting or negatively impacting our network.

2.4. Intellectual Property Violation
Using our Services to infringe upon the intellectual property rights of others, including copyright, trademark, patent, trade secret, or other proprietary rights.

2.5. Illegal Content
Sharing, transmitting, or storing any illegal, harmful, obscene, or offensive content through our Services.

2.6. Fraud and Deception
Engaging in fraudulent activities, including identity theft, impersonation, or deceptive practices.

2.7. Unauthorized Monitoring
Attempting to monitor, intercept, or gain unauthorized access to communications of other users, including eavesdropping or interception of data.

2.8. Network Abuse
Engaging in activities that consume excessive network resources, disrupt the normal operation of our Services, or impact the experience of other users.

3. TCPA Compliance
When using our Services for telemarketing or other communications, you agree to comply with the Telephone Consumer Protection Act (TCPA) and other relevant laws and regulations related to the use of automated dialing systems, prerecorded messages, AI-generated voices and marketing communications. You are responsible for obtaining proper consent from recipients before sending such communications.

4. Telemarketing Sales Rule (TSR) Compliance
If you engage in telemarketing activities through our Services, you agree to comply with the Telemarketing Sales Rule (TSR), including but not limited to honoring “Do Not Call” requests and maintaining accurate records of transactions. You understand that failure to comply with the TSR may result in legal consequences and termination of access to our Services.

5. Reporting Violations
If you become aware of any violation of this AUP, TCPA, TSR, or suspect unauthorized use of our Services, please report it immediately to info@calltools.com.

6. Enforcement
In the event of a violation of this AUP, TCPA, or TSR, we reserve the right to take appropriate actions, including but not limited to:
Issuing warnings to the user responsible for the violation.
Suspending or terminating access to our Services.
Reporting illegal activities to relevant authorities.
Pursuing legal action as necessary.

7. Changes to the AUP
We may update this AUP from time to time to reflect changes in our Services, TCPA, TSR, or legal requirements. Any updates will be posted on our website, and it is your responsibility to review and comply with the most recent version of the AUP.

By using our Services, you acknowledge that you have read, understood, and agree to abide by this Acceptable Use Policy, including the TCPA and TSR compliance clauses.

For questions or concerns about this AUP, please contact us:
info@calltools.com | 1800.679.1637
530 Technology Drive Suite 100, Irvine, CA 92618