Can Your Business Benefit from Cloud Software as a Service?

Aside from giving your business a competitive edge, optimizing your systems can slim running costs. Cloud SaaS is providing small and medium sized business a way to have the same high-performance tools as large corporations without the expensive overhead. See what types of businesses are using cloud software as a service along with the 5 ways it lowers monthly expenses.

Business Development Sales Start with a Warm-up Call

Don’t let your warmed up calls go to waste, track your dialing agents with contact center software and manage their follow-ups for increased sales. You can also use an outbound dialing system to auto dial follow-up calls for your agents. Find out more.

Increase Success on Cold Calls When Predictive Dialing

Boosting sales with dialing software is nothing new but there are 5 principles you can use to increase success on cold calls when predictive dialing. From how you manage your lists to how organized you are with follow-up calls, yours and your agent’s success on a cold call relies on just a few simple tips.

Yield Growth Quickly by Improving Customer Service on Inbound Calls

Exceeding expectations of your customers will yield rapid growth. If you even made one customer extremely happy, you would reap benefits over time. Imagine making almost every caller feel that way, you would reap the benefits rapidly. Bringing your customer service in-house, using call center software to direct calls, manage calls and train employees while holding everyone accountable, you can.

How Do Predictive Dialers Utilize Headsets With Softphones?

There are more benefits than you think to using a headset and softphone combination with a predictive dialing system. See how it can be a key tool for your agents, providing them with an extremely productive way to dial more numbers quicker, connecting to live prospects almost instantly.