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crm software for small business

A Key Feature Your CRM Software is Missing

September 8th, 2016

Although CRM software for small business is good at managing customer data and interactions, many systems lack a key feature. Without this feature, if you do not manage your team properly, you will not get the most out of your CRM solution. See what your system is missing and what you can do about it in this weeks article.

increase sales performance

How to Increase Sales Performance Using Software as a Service

August 30th, 2016

Cloud-based software as a service is allowing small to medium sized businesses to communicate and work together better. The low cost of cloud-based and SaaS solutions, along with the availability from anywhere make them effective solutions for teamwork and growing your sales team. Find out more how SaaS can improve your sales performance.

cloud saas benefits

Can Your Business Benefit from Cloud Software as a Service?

August 17th, 2016

Aside from giving your business a competitive edge, optimizing your systems can slim running costs. Cloud SaaS is providing small and medium sized business a way to have the same high-performance tools as large corporations without the expensive overhead. See what types of businesses are using cloud software as a service along with the 5 ways it lowers monthly expenses.

increase business development sales

Business Development Sales Start with a Warm-up Call

July 27th, 2016

Don’t let your warmed up calls go to waste, track your dialing agents with contact center software and manage their follow-ups for increased sales. You can also use an outbound dialing system to auto dial follow-up calls for your agents. Find out more.

Predictive Dialing Cold Calls

Increase Success on Cold Calls When Predictive Dialing

July 14th, 2016

Boosting sales with dialing software is nothing new but there are 5 principles you can use to increase success on cold calls when predictive dialing. From how you manage your lists to how organized you are with follow-up calls, yours and your agent’s success on a cold call relies on just a few simple tips.

inbound call center software

Yield Growth Quickly by Improving Customer Service on Inbound Calls

June 22nd, 2016

Exceeding expectations of your customers will yield rapid growth. If you even made one customer extremely happy, you would reap benefits over time. Imagine making almost every caller feel that way, you would reap the benefits rapidly. Bringing your customer service in-house, using call center software to direct calls, manage calls and train employees while holding everyone accountable, you can.