Award Winning SoftwareView the Award Winning CallTools PlatformRequest a Demo
cloud call center software

Why You Need Cloud Call Center Software

September 6th, 2017

Cloud call center software keeps your company organized on a single platform. Quick and easy to set up, simple to use, with minimal hardware required, find out why else cloud call center software is the best choice for SMB and enterprise alike.

Launching Business SMS for Contact Centers

September 6th, 2017

Texting has exploded in use and popularity over the past ten years due to its convenience. As the world speeds up, sending a quick text is often easier than sitting down for a phone call. Learn about Business SMS for Contact Centers, the latest feature from CallTools.com.

Minimizing Prospect Impact With a Predictive Dialer

August 23rd, 2017

Choosing which type of dialer to use in order to get a large sales message out is important. How can using a predictive dialer limit the impact and invasiveness on the prospects you reach out to compared to other options?

Store Your Call Recordings With the New Dropbox Integration

August 15th, 2017

Automatically push the day’s call recordings to Dropbox with the newest integration from CallTools.com. Increase redundancy measures, remain in compliance, and rest assured that you have a backup of every call made.

8 Ways to Improve Your Inside Sales Process

August 9th, 2017

Inside sales transitioned into the primary avenue for selling high-ticket items in today’s B2B world. Find out how to amplify your inside sales team’s approach to remote sales. Incorporate these 8 tips and exceed past performance.

Are You Wasting Leads With Low-Quality Call Center Equipment?

July 26th, 2017

You have very few chances to make a lasting impact on the leads you contact. If you’re dropping calls or experiencing poor call quality, leads will lose patience quickly. Find out more about different types of equipment you need to keep prospects interested.