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Improving your closing rates starts at understanding your prospects. Customers don’t buy from the company, they buy from sales agents. See how you could be closing more deals and learn 5 common reasons prospects don’t convert to customers to avoid these pitfalls later.
Traditional methods of analyzing call metrics can lack an instant impact on how you handle your inbound calls. Predictive voice analytics could tell you information about a caller quickly, such as their mood or the urgency of their situation. These types of metrics could change the direction of a call, often with added benefits.
There are a few different ways to build a list of leads that will buy your product or service. Creating landing pages with opt-in forms is the most lucrative way to grow your database. Read our guide to full opt-in lead generation.
Technology is advancing and not all calling software is alike. Predictive dialing is just one part of what makes modern calling software able to create more opportunities for you sales team. Have you taken advantage of redialing rules to get the most out of every lead you dial?
Having a mobile number on a lead can make your sales team’s job easier, improve conversions from leads and even expand customer service later on. Add a mobile phone number field to your form and start improving your sales process from online leads.
Are you receiving call metrics yet? Call center software provides you with key performance indicators that can improve sales quickly. See which 3 ways you can track agent performance and start increasing your closing ratios.
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Tim N.
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"I have to say the product is great, but more importantly the people, specifically my AE. He is a true professional."
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