Conversational Business SMS
Communicate More Effectively With Our SMS Widget.
- 2 Way MessagingLocal & Toll Free NumbersCreate Templates
Quick and Simple Communication.
When a full call isn’t necessary, simply send customers a text message. Send appointment reminders, call follow-ups, or other short messages directly to a customer’s cell phone in moments.
Meet Clients Where They Are.
Different customers prefer different methods of communication. Reach out the way customers prefer to be contacted, including business SMS messaging, all directly from the CallTools.com platform.
Align With Marketing Campaigns
Use Conversational SMS messages to supplement your company’s advertisement or marketing campaigns. If you send a direct mail or email campaign, follow up with a text message to make sure they receive the information.
Less Invasive Method of Contact.
Rather than interrupting their day with a call, send your clients an SMS message for less pressing matters. They still receive your message while also having the chance to respond at their convenience.
Easily Purchase SMS Ready Toll Free & Local Numbers
Purchase SMS enabled numbers directly from the CallTools platform. Numbers are automatically added to your account, no porting required.
Supplement Lead Nuturing.
Business SMS messaging helps during the lead nurturing process. Gently keep in touch with leads to remain in the front of their minds during the consideration stage.
Keep Your Conversations Organized
Access recent SMS conversations quickly from the icon at the top of the agent dashboard. Actively keep in contact with clients through the pop-up chat window. New messages jump to the top, ensuring you always know when a customer reaches out. With Conversational SMS, you can keep your customers updated with minimal interruption to their day.
Upload Text Templates
Quickly and effortlessly send SMS messages with text message templates. Agents can upload their own templates from the agent dashboard. Create templates for product information, appointment reminders, or other details customers need to know. SMS messaging templates are especially helpful for companies who prefer to maintain a consistent message.