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Sales Info

The other baseline of the call center world. Best practices, tips, suggestions, and tricks are always changing. Keep up with inside sales trends here to stay ahead of the curve and on top of your competition.

Top Sales Articles this Month

  • In-House Call Centers

    Pros and Cons of In-House vs. Outsourced Call Centers

    Housing a call center can be an expensive and time consuming process. Outsourcing a call center can...

  • Telemarketing Practices to Avoid Flags

    Telemarketing Practices to Avoid Your Getting Numbers Flagged

    Your dialing practices could be getting your numbers marked as "scam likely". Here are some telemark...

Increase Call Center Conversions

Increase Call Center Conversions with These Tips

September 2nd, 2020

When operating an outbound call center, focusing on conversions can determine the difference between a successful campaign and a flop. These tips can help train your agents and set them up for success.

Adaptive Selling for Customer Relationships

Adaptive Selling Will Transform Your Customer Relationships

December 25th, 2019

Your selling tactics are the first face of your business to new leads. Using the right sales tactics can help improve your business repuatation and improve customer loyalty. Adaptive selling is one good way you can help improve your customer relationships.

Use The Right Outbound Number

Outbound Dialing Campaigns Will Ruin Your Personal Phone Number

October 30th, 2019

Dialing outbound with your main numbers could damage your business’ reputation. When using outbound dialing you should ideally be implementing disposable numbers or a predictive dialer that masks your number.

Adaptive Selling

Adaptive Selling for Inside Sales: Conform, Modify, Convert

October 16th, 2019

Does your team employ adaptive selling methods? If not, you’re missing out. Adaptive selling happens to some extent with any reliable agent. Developing intentional practices for adaptive sales take an agent’s productivity to the next level. Find out more about incorporating an adaptive selling approach.

SMS Sales Cadence

Integrating SMS Into Your Sales Cadences

October 2nd, 2019

Perfecting a set of sales cadences for the reps at your company is no new practice. Incorporating SMS messaging into your cadence might be, though. Have you implemented texting into the sales cadences at your company yet?

Better Lead Nurturing

Lead Nurturing Strategies Paired With Call Center Software

September 4th, 2019

Lead Nurturing is hardly an easy task. The progression down the sales funnel doesn’t have to be a tough one, though. Learn about some of the powerful features offered by Call Tools, and take your lead nurturing to new heights.