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The other baseline of the call center world. Best practices, tips, suggestions, and tricks are always changing. Keep up with inside sales trends here to stay ahead of the curve and on top of your competition.

Top Sales Articles this Month

  • When Is the Right Time to SMS Message Your Prospects?

    When Is the Right Time to SMS Message Your Prospects?

    The urge to reach out to prospects any way possible is always felt, however knowing when the right t...

What Types of Dialers Keep the FTC Happy?

March 20th, 2019

Federal guidelines can easily cripple a call center that chooses not to abide by the rules. A bit of research and you will find that not all dialers are created equally when it comes to compliance. Learn which type of dialer is best for your company to stay compliant and why.

How Does Calling, Texting and Emailing Prospects Build Rapport

January 23rd, 2019

Building rapport starts the first time you make contact with a lead but it does not have to end there. Continuing to reach prospects through different mediums will improve your opportunities to build rapport throughout the sales process.

How to Close a Sale: 5 Reasons Clients Don’t Buy

December 26th, 2018

Improving your closing rates starts at understanding your prospects. Customers don’t buy the company, they buy sales agents. See how you could be closing more deals and learn the 5 reasons prospects don’t convert to customers to avoid these pitfalls later.

How to Create True Opt-In Lists for Telemarketing Calls & SMS Messaging

November 28th, 2018

There are a few different ways to build a list of leads that will buy your product or service. Creating landing pages with opt-in forms are one of the best ways to grow your database. Find out some best practices for creating effective landing pages that convert.

predictive dialer calling software

Is Your Calling Software Predicting Opportunities for Your Sales Team?

November 14th, 2018

Technology is advancing and not all calling software is alike. Predictive dialing is just one part of what makes modern calling software able to create more opportunities for you sales team. Have you taken advantage of redialing rules to get the most out of every lead you dial?

increase contact rates mobile

How Adding A Field for Mobile Phone Can Improve Your Contact Ratio

October 31st, 2018

Having a mobile number on a lead can make your sales team’s job easier, improve conversions from leads and even expand customer service later on. Add a mobile phone number field to your form and start improving your sales process from online leads.