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Sales

The other baseline of the call center world. Best practices, tips, suggestions, and tricks are always changing. Keep up with inside sales trends here to stay ahead of the curve and on top of your competition.

Incorporating Business SMS Into Your Sales Process

October 4th, 2017

Catapult interactions to the next level when you incorporate conversational business SMS messaging into your inside sales and customer retention process. Give customers the opportunity to respond on their own time while still receiving the message they need.

Minimizing Prospect Impact With a Predictive Dialer

August 23rd, 2017

Choosing which type of dialer to use in order to get a large sales message out is important. How can using a predictive dialer limit the impact and invasiveness on the prospects you reach out to compared to other options?

Improving Your Inside Sales Process

August 9th, 2017

Inside sales transitioned into the primary avenue for selling high-ticket items in today’s B2B world. Find out how to amplify your inside sales team’s approach to remote sales. Incorporate these 8 tips and exceed past performance.

The Ultimate Guide to Sales Acronyms in 2017

June 14th, 2017

While sales scripts and best practices change over time, sales acronyms have remained mostly the same. Find out some of the most common sales acronyms you or your agents may have forgotten. This list will quickly refresh your memory!

5 Top Inside Sales Training Tips for 2017

May 31st, 2017

We gathered the five best practices for inside sales training in 2017. As a manager, you want to prepare your team for every sales opportunity. Apply these tips at your company today and watch the results catapult your performance.

Is Your Caller ID Losing Your Leads?

March 22nd, 2017

Dialing your leads with a toll-free number is careless and impacts you more negatively than you might realize. By using Group Local Match instead you can raise answer rate and increase your credibility with the leads you call.