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Sales Info

The other baseline of the call center world. Best practices, tips, suggestions, and tricks are always changing. Keep up with inside sales trends here to stay ahead of the curve and on top of your competition.

Top Sales Articles this Month

  • Business Development Sales Start with a Warm-up Call

    Business Development Sales Start with a Warm-up Call

    Don't let your warmed up calls go to waste, track your dialing agents with contact center software a...

  • Outbound Call Center Services You Should Be Doing Yourself

    Outbound Call Center Services You Should Be Doing Yourself

    Lead generation and sales calls are often outsourced to larger call centers equipped to handle diali...

Creating a Captivating Inside Sales Cadence

March 7th, 2018

Using inside sales cadences makes it easier to follow up with leads and prospects in a timely manner. Using cadences provides a strategic approach to contacting each prospect and

Tips For Building an Inside Sales Team

January 10th, 2018

Capitalize on the latest trends in sales by moving some of your agents in-office and forming an inside sales team. As more companies transition from outside to inside sales, don’t you want to be part of the forefront?

Incorporating Business SMS Into Your Inside Sales

October 4th, 2017

Catapult interactions to the next level when you incorporate conversational business SMS messaging into your inside sales and customer retention process. Give customers the opportunity to respond on their own time while still receiving the message they need.

Building Rapport: Gaining Steam From Open to Close

September 20th, 2017

Learn a few ways to build and maintain rapport between agents and leads, from the time they’re prospects until they close as customers. Never discount the customer experience and the importance of continuing to build rapport during every interaction.

Minimizing Prospect Impact With a Predictive Dialer

August 23rd, 2017

Choosing which type of dialer to use in order to get a large sales message out is important. How can using a predictive dialer limit the impact and invasiveness on the prospects you reach out to compared to other options?

8 Ways to Improve Your Inside Sales Process

August 9th, 2017

Inside sales transitioned into the primary avenue for selling high-ticket items in today’s B2B world. Find out how to amplify your inside sales team’s approach to remote sales. Incorporate these 8 tips and exceed past performance.