When Is the Right Time to SMS Message Your Prospects?

There is always an urge to reach out to prospects in any way possible. However, knowing when is the right time to use the proper forms of communication is essential. Building rapport does not happen overnight, but it can be lost instantly.

How Predictive Dialers Keep the FTC Happy

Federal guidelines can easily cripple a call center that chooses not to abide by the rules. A bit of research and you will find that not all dialers are created equally when it comes to compliance. Learn which type of dialer is best for your company to stay compliant and why.

Building Rapport With Multi-Channel Communication

Building rapport starts the first time you make contact with a lead but it does not have to end there. Continuing to reach prospects through different mediums will improve your opportunities to build rapport throughout the sales process.

Closing a Sale: 5 Reasons Clients Don’t Buy

Improving your closing rates starts at understanding your prospects. Customers don’t buy from the company, they buy from sales agents. See how you could be closing more deals and learn 5 common reasons prospects don’t convert to customers to avoid these pitfalls later.