Choose the Best Service
As more and more people become eligible for Medicare, so does the need to enroll in the program increase. Signing up for Medicare can be a confusing process, but it doesn’t have to be. Often, it’s easier to speak to a live agent on the phone to answer questions and get advice on the right plan. When a customer or their loved one calls, be there with CallTools to answer.
The Call Center Solution that Cares
With CallTools Power Contact Center, you’ll never miss a call with a customer. Call assigning and routing calls to available agents. Queue prioritizations allow you to distribute calls in several different ways. Ease the wait on the other side. CallTools feature customizable options like queue announcements and holding music. For large call volumes, improve customer wait times with queues designed for callbacks.
Ensuring Continuous Coverage
The Predictive Dialer helps you reach customers learning more about Medicare coverage. Maintain calling compliance and only dial qualified leads. CallTools automatically scrubs the Federal Do Not Call list, keeping your business reputation. Built-in CRM integrations allow you to see customers’ information during every call. Schedule follow-up calls to recently enrolled customers for Medicare-related questions and satisfaction.
Want More From Your Medicare Advantage Dialer?
Let our platform experts show you on a live demo!
CallTools.com’s Preview dialer is a cloud-based software, requiring little hardware. All you need is a headset and a computer to begin dialing.
Work Anywhere on the Cloud
Cut the amount of hardware needed. All you need is a computer and a headset for each person dialing.
Maintain Qualified Leads
Don’t lose your contacts. We integrate with over 20 CRMs; yours is likely on our list.
Improve Customer Experience
Maintain dialing compliance. Our list management system scrubs for Federal Do Not Call and mobile numbers.
Scalable at Any Size
Whether you’re a team of one or 100, we’re here to scale with and support you as you grow.
Accurate Analysis
Stay informed about your dialing. Track call data in real time from the manager dashboard.
Personalize Service
No IT guy? No problem. Our in-house support team is here to help you through every step of the way.
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