Sales & Telemarketing
Amplify your sales team’s success with sales software from CallTools.com. If you’re running through large lists of leads to make quick sales, telemarketing software like the predictive dialer will be useful. If your business works with multi-touch deals, using a sales dialer like power or preview yields the best results.
Reduce Agent Downtime
Quit wasting time dialing by hand and waiting through voicemails, no answers, and disconnected numbers. The dialer connects agents with only live calls. The predictive dialer telemarketing software solution from CallTools.com keeps agents active during each minute of the workday.
Local, States, Group DID Matching
Keep clients answering your calls with Local, State, and Group DID matching. Mask your calls so they appear to come from nearby the location you’re dialing. If you use our auto dialer for telemarketing, Caller ID Matching increases calling ratios and connection rates.
Clear KPI and Metric Monitoring
Sales tracking is easy with our software. Quickly locate your reports, call data, and agent information from each campaign. All the information is compiled on your manager dashboard or broken down in-depth in the reporting section of the platform.
Monitor Your Sales Floor From A Single Location
Take control of your team with Live Agent Monitoring and Real Time Reporting. Listen in on live calls, whisper to agents, barge in if necessary. Get quick insights on any device with agents’ calling statistics displayed visually on the manager dashboard.
Establish a Trustworthy Reputation at the Start
Eliminate the delay between the prospect saying “Hello?” and your agent’s greeting. Prospects will be more receptive when they don’t realize they’re being called by a dialer. Say goodbye to hangups and angry clients; build trust from the beginning.
Ensure Your Team Has All the Right Tools
- 3 Dialing Modes
Focus on the client, not on the dialer. Use the dialing mode that fits you best.
- Screen Pops
Stay informed. Preview client information in a screen pop before making your call.
- Web Phone
Stop switching between programs. Dial from the dashboard with the web phone.
- Built-In CRM
Efficient data management. Organize and find client information in the built-in CRM.
Simplify your job. Push information to your CRM, pull up a map, follow up with a text.
- Live Agent Monitoring
Supervise agents’ live calls. Listen in, whisper in, or barge in to maintain quality calls.
- Real Time Reporting
Stay informed. Monitor call data in real time, including connections, abandonment, and talk time.