Preview and Predictive Dialing Solutions for Small Businesses

If you’re inbound or outbound dialing with even one person at your small business, you can use small business call center software.

Huge Benefits, All Under One Platform

• Reach More Prospects
• Close More Deals
• Manage Your Customers
• Optimize Overall Performance
• Organize Customer Calls
• Scales with Your Business as You Grow
• NO downtime
• No need for IT staff

The Preview Dialer for Everyone

The CallTools.com’s Preview dialer helps your small business stay on top of customer relationships. The Preview Dialer dashboard populates with customer information, keeping you informed about previous interactions before calling. Export dispositions and call data to your existing third-party CRM.

Managers receive in-depth reporting and real-time analytics to stay on top of calling statistics. See which campaigns are effective, how individual lists perform, and adjust your settings appropriately.

Keep Your Costs Low

CallTools.com’s Preview dialer is a cloud-based software, requiring little hardware. All you need is a headset and a computer to begin dialing. Software upgrades and updates are handled by our in-house engineers. It’s as easy as signing up, uploading a list, and dialing.

• Built-in Web Phone & CRM
  Minimize the amount of hardware needed. All you need is a computer and a headset for each person dialing.
• Integrates with Most CRMs
  Don’t lose your contacts. We integrate with over 20 CRMs; yours is likely on our list.
• List Management
  Maintain dialing compliance. Our list management system scrubs for Federal Do Not Call and mobile numbers.
• Scalable Software
  Whether predictive or preview dialing, we’re here to scale with and support you as you grow.
• Real-Time Reporting
  Stay informed about your dialing. Monitor call stats in real-time from the manager dashboard.
• In-House Support
  No IT guy? No problem. Our in-house support team is here to help you through every step of the way.
• In-House Developers
  Downtime is nonexistent and hotfixes come in fast. Having our developers in-house ensures fast response time.

Cloud Based Software Means Less Hassles and Lower Costs

There’s no need to hire an IT department when our in-house support team is available to help you with any confusion or questions you may have. Costs stay low when you’re relying on someone else to provide the services and manage the servers. Small business software helps keep costs under control while providing the best possible value for your company.