Why Does My Campaign Have a High Abandon Rate

Abandon rate is a key KPI metric for outbound dialing. If your contact center is experiencing high abandon rates, finding an appropriate solution is essential. These are 4 tips to help reduce your abandon rate.

B2B Telemarketing Tips to Enhance Campaign Success

Preparation is key in any telemarketing campaign. When organizing a B2B telemarketing campaign, agents might need additional training. Contacting industry professionals in a B2B campaign can be more challenging than traditional telemarketing.