Receive helpful, insightful articles written by call center experts directly to your inbox, unsubscribe at any time!
Every employee needs proper training to reach their sales goals and meet expectations. Using these six sales training techniques, you are sure to boost your sales and create a team of rock stars.
SMS is not a common sales channel. While it may seem informal, there are great uses for text messaging for inside sales. Learn the proper way to nurture leads and reach existing customers over SMS. Take it one step further with a system that allows for template creation, and you’re well on your way to success.
Software as a service, more commonly known by its acronym SaaS, saves companies tons of money each year. You might be using cloud services already but are you using SaaS? Find out the differences between the two and why you’re already behind if you haven’t implemented SaaS solutions.
Consumers are less tolerant of sales calls than ever before. Some consumers flag phone numbers left and right. Even companies who play by the rules and remain in compliance are at risk of a carrier block. Are people accusing your company of making spam calls?
Start building rapport with this large list of methods but remember the major points you can’t afford to miss. Find out how to have great rapport that yields returning customers and prospects every time.
There is always an urge to reach out to prospects in any way possible. However, knowing when is the right time to use the proper forms of communication is essential. Building rapport does not happen overnight, but it can be lost instantly.
"We've tested multiple dialers available on the market. This is one is the one you want for your business."
Tim N.
"One of the best dialer's I have used with a lot of options and highly detailed. Great staff and tech team."
Lahra W.
"I have to say the product is great, but more importantly the people, specifically my AE. He is a true professional."
Jason M.
