Award Winning SoftwareView the Award Winning CallTools PlatformRequest a Demo

Customer Rapport Info

Top Customer Rapport Articles this Month

  • Has Your Company Been Falsely Accused of Spam Robo-Dialing?

    Has Your Company Been Falsely Accused of Spam Robo-Dialing?

    Consumers are less tolerant of sales calls than ever before. Some consumers flag phone numbers left...

  • How Can My Business Use SMS To Get In Contact With Customers?

    How Can My Business Use SMS To Get In Contact With Customers?

    Boost contact ratios with SMS by knowing the best times to contact customers and the best practices...

Adaptive Selling

Adaptive Selling for Inside Sales: Conform, Modify, Convert

October 16th, 2019

Does your team employ adaptive selling methods? If not, you’re missing out. Adaptive selling happens to some extent with any reliable agent. Developing intentional practices for adaptive sales take an agent’s productivity to the next level. Find out more about incorporating an adaptive selling approach.

Customer Engagement Strategies

Statistics Show Strong Customer Engagement Strategies Are Key

August 21st, 2019

Better customer engagement means better revenue flow. Contacting customers in their preferred method and analyzing the data you get from your interactions is only part of it. Read more about the best systems and strategies to use when engaging all your prospects and current clients.

Boost Sales With Inside Sales Techniques

Magnify Your Inside Sales With These 6 Inside Sales Training Tips

August 7th, 2019

Every employee needs proper training to reach their sales goals and meet expectations. Using these six sales training techniques, you are sure to boost your sales and create a team of rock stars.

Sales SMS Templates

SMS Messaging Templates Give Inside Sales Teams Something To Say

June 12th, 2019

SMS is not a common sales channel. While it may seem informal, there are great uses for text messaging for inside sales. Learn the proper way to nurture leads and reach existing customers over SMS. Take it one step further with a system that allows for template creation, and you’re well on your way to success.

Build Rapport Over The Phone

Build Rapport Over the Phone with This List of Best Methods

May 1st, 2019

Start building rapport with this large list of methods but remember the major points you can’t afford to miss. Find out how to have great rapport that yields returning customers and prospects every time.

Building Rapport With Multi-Channel Communication

January 23rd, 2019

Building rapport starts the first time you make contact with a lead but it does not have to end there. Continuing to reach prospects through different mediums will improve your opportunities to build rapport throughout the sales process.