Receive helpful, insightful articles written by call center experts directly to your inbox, unsubscribe at any time!
Boost contact ratios with SMS by knowing the best times to contact customers and the best practices...
SMS is not a common sales channel. While it may seem informal, there are great uses for text messagi...
Does your team employ adaptive selling methods? If not, you’re missing out. Adaptive selling happens to some extent with any reliable agent. Developing intentional practices for adaptive sales take an agent’s productivity to the next level. Find out more about incorporating an adaptive selling approach.
Better customer engagement means better revenue flow. Contacting customers in their preferred method and analyzing the data you get from your interactions is only part of it. Read more about the best systems and strategies to use when engaging all your prospects and current clients.
Every employee needs proper training to reach their sales goals and meet expectations. Using these six sales training techniques, you are sure to boost your sales and create a team of rock stars.
Consumers are less tolerant of sales calls than ever before. Some consumers flag phone numbers left and right. Even companies who play by the rules and remain in compliance are at risk of a carrier block. Are people accusing your company of making spam calls?
Start building rapport with this large list of methods but remember the major points you can’t afford to miss. Find out how to have great rapport that yields returning customers and prospects every time.
Building rapport starts the first time you make contact with a lead but it does not have to end there. Continuing to reach prospects through different mediums will improve your opportunities to build rapport throughout the sales process.
"We've tested multiple dialers available on the market. This is one is the one you want for your business."
Tim N.
"One of the best dialer's I have used with a lot of options and highly detailed. Great staff and tech team."
Lahra W.
"I have to say the product is great, but more importantly the people, specifically my AE. He is a true professional."
Jason M.
