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Top CRM Software Articles this Month

  • How Call Centers Benefit From CRM Software

    How Call Centers Benefit From CRM Software

    Running a call center requires the right tools in order to guarantee a high level of satisfaction fo...

Making the Most with CRM Data in Each Department of Your Company

January 9th, 2019

The benefits of a strong customer relationship management platform spread throughout your entire company. Discover how each department can make use of at least one aspect of your CRM system.

How to Create True Opt-In Lists for Telemarketing Calls & SMS Messaging

November 28th, 2018

There are a few different ways to build a list of leads that will buy your product or service. Creating landing pages with opt-in forms are one of the best ways to grow your database. Find out some best practices for creating effective landing pages that convert.

Supercharge Your Small Business CRM

October 18th, 2017

Small business CRM helps you keep track of all your clients but should you include other features in your software? Find out what you need from your CRM and put each option to the test before making a purchase decision.

real time call metrics

What Metrics Are You Losing to Your Sales CRM Solution?

September 29th, 2016

Sales is heavily based on numbers, missing out on important real time metrics can result in a loss of revenue. Are you receiving information about inbound and outbound calls made by your sales team in real time? See what metrics you could be losing to your CRM and start capturing real time data today.

crm software for small business

A Key Feature Your CRM Software is Missing

September 8th, 2016

Although CRM software for small business is good at managing customer data and interactions, many systems lack a key feature. Without this feature, if you do not manage your team properly, you will not get the most out of your CRM solution. See what your system is missing and what you can do about it in this weeks article.

inbound call center software

Yield Growth Quickly by Improving Customer Service on Inbound Calls

June 22nd, 2016

Exceeding expectations of your customers will yield rapid growth. If you even made one customer extremely happy, you would reap benefits over time. Imagine making almost every caller feel that way, you would reap the benefits rapidly. Bringing your customer service in-house, using call center software to direct calls, manage calls and train employees while holding everyone accountable, you can.