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Top Inside Sales Articles this Month

  • Opt-In Lead Generation for Telemarketing Calls & SMS Marketing

    Opt-In Lead Generation for Telemarketing Calls & SMS Marketing

    There are a few different ways to build a list of leads that will buy your product or service. Creat...

  • Boosting Contact Ratios and Compliance with Preview Dialing

    Boosting Contact Ratios and Compliance with Preview Dialing

    Preview dialing is often written off due to the amount of time it takes to dial numbers individually...

Interview Inside Sales Agents

Interviews That Identify the Best Inside Sales Reps

June 26th, 2019

It’s difficult to know whether a person will perform well based only on their interview. Still, there are some questions to ask that help eliminate the most difficult people. Learn some great tips to help you find the best employees for the job!

Sales SMS Templates

SMS Messaging Templates Give Inside Sales Teams Something To Say

June 12th, 2019

SMS is not a common sales channel. While it may seem informal, there are great uses for text messaging for inside sales. Learn the proper way to nurture leads and reach existing customers over SMS. Take it one step further with a system that allows for template creation, and you’re well on your way to success.

5 Call Center Metrics That Support The Sales Team

February 6th, 2019

Without the correct key performance indicators you could be missing out on a large portion of optimization for your business. Knowing these call metrics can give you the knowledge necessary to train and grow your sales team into a machine.

Closing a Sale: 5 Reasons Clients Don’t Buy

December 26th, 2018

Improving your closing rates starts at understanding your prospects. Customers don’t buy from the company, they buy from sales agents. See how you could be closing more deals and learn 5 common reasons prospects don’t convert to customers to avoid these pitfalls later.

predictive dialer calling software

Is Your Calling Software Predicting Opportunities for Your Sales Team?

November 14th, 2018

Technology is advancing and not all calling software is alike. Predictive dialing is just one part of what makes modern calling software able to create more opportunities for you sales team. Have you taken advantage of redialing rules to get the most out of every lead you dial?

increase contact rates mobile

Adding A Field for Mobile Phone Improves Your Contact Ratio

October 31st, 2018

Having a mobile number on a lead can make your sales team’s job easier, improve conversions from leads and even expand customer service later on. Add a mobile phone number field to your form and start improving your sales process from online leads.