Increasing the capacity of your call center can get expensive if you try to throw agents at the situation. Optimize your process by using a predictive dialer the right way to scale and get more out of every calling agent on the floor.
Lead Nurturing is hardly an easy task. The progression down the sales funnel doesn’t have to be a tough one, though. Learn about some of the powerful features offered by Call Tools, and take your lead nurturing to new heights.
Better customer engagement means better revenue flow. Contacting customers in their preferred method and analyzing the data you get from your interactions is only part of it. Read more about the best systems and strategies to use when engaging all your prospects and current clients.
Federal guidelines can easily cripple a call center that chooses not to abide by the rules. A bit of research and you will find that not all dialers are created equally when it comes to compliance. Learn which type of dialer is best for your company to stay compliant and why.
There are a few different ways to build a list of leads that will buy your product or service. Creating landing pages with opt-in forms is the most lucrative way to grow your database. Read our guide to full opt-in lead generation.
Having a mobile number on a lead can make your sales team’s job easier, improve conversions from leads and even expand customer service later on. Add a mobile phone number field to your form and start improving your sales process from online leads.