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Sales Training Info

Training starts with having the right tools. From a small team to call center sales training, it is important to use calling software that provides the proper KPIs.

Top Sales Training Articles this Month

  • call center recording law

    Recording Calls at a Call Center: UK, US and Canadian Law Guide

    There are things you need to know before you start recording calls in a call center. These resources...

  • call-center-agent-training

    7 New Tips for Call Center Agent Training Success in 2017

    As call center technology evolves, your call center agent training should adjust with it if you want...

Use The Right Outbound Number

Outbound Dialing Campaigns Will Ruin Your Personal Phone Number

October 30th, 2019

Dialing outbound with your main numbers could damage your business’ reputation. When using outbound dialing you should ideally be implementing disposable numbers or a predictive dialer that masks your number.

Adaptive Selling

Adaptive Selling for Inside Sales: Conform, Modify, Convert

October 16th, 2019

Does your team employ adaptive selling methods? If not, you’re missing out. Adaptive selling happens to some extent with any reliable agent. Developing intentional practices for adaptive sales take an agent’s productivity to the next level. Find out more about incorporating an adaptive selling approach.

SMS Sales Cadence

Integrating SMS Into Your Sales Cadences

October 2nd, 2019

Perfecting a set of sales cadences for the reps at your company is no new practice. Incorporating SMS messaging into your cadence might be, though. Have you implemented texting into the sales cadences at your company yet?

Better Lead Nurturing

Lead Nurturing Strategies Paired With Call Center Software

September 4th, 2019

Lead Nurturing is hardly an easy task. The progression down the sales funnel doesn’t have to be a tough one, though. Learn about some of the powerful features offered by Call Tools, and take your lead nurturing to new heights.

Boost Sales With Inside Sales Techniques

Magnify Your Inside Sales With These 6 Inside Sales Training Tips

August 7th, 2019

Every employee needs proper training to reach their sales goals and meet expectations. Using these six sales training techniques, you are sure to boost your sales and create a team of rock stars.

Training Call Center Agents For Holidays

Training Call Center Agents For The Unknown | Holiday Prep Series

July 10th, 2019

With the holiday season comes higher call volume. First and foremost, you’re going to want to get everyone ready for the busy season. Find out what to train for and how to go about it, in part one of our “Holiday Prep Series.”