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Sales Training Info

Training starts with having the right tools. From a small team to call center sales training, it is important to use calling software that provides the proper KPIs.

Top Sales Training Articles this Month

  • 5 Tips to Write the Best Cold Calling Script

    5 Tips to Write the Best Cold Calling Script

    Cold calling is a necessary aspect of every contact center. You need a team to contact prospects and...

  • The Ultimate Guide to Sales Acronyms in 2017

    The Ultimate Guide to Sales Acronyms in 2017

    While sales scripts and best practices change over time, sales acronyms have remained mostly the sam...

When To SMS Prospects

When Is the Right Time to SMS Message Your Prospects?

April 17th, 2019

There is always an urge to reach out to prospects in any way possible. However, knowing when is the right time to use the proper forms of communication is essential. Building rapport does not happen overnight, but it can be lost instantly.

How CallTools Will Help You Achieve Tony Robbins Success

February 20th, 2019

Surely you know who Tony Robbins is. If you don’t, you should look him up. Tony Robbins encourages thousands of people around the world to exceed their potential. Find out how CallTools can help your business do the same, just like Tony Robbins does for his clients.

5 Call Center Metrics That Support The Sales Team

February 6th, 2019

Without the correct key performance indicators you could be missing out on a large portion of optimization for your business. Knowing these call metrics can give you the knowledge necessary to train and grow your sales team into a machine.

Closing a Sale: 5 Reasons Clients Don’t Buy

December 26th, 2018

Improving your closing rates starts at understanding your prospects. Customers don’t buy from the company, they buy from sales agents. See how you could be closing more deals and learn 5 common reasons prospects don’t convert to customers to avoid these pitfalls later.

track key performance metrics

3 Ways to Track Agent Performance and Improve Your Sales

October 17th, 2018

Are you receiving call metrics yet? Call center software provides you with key performance indicators that can improve sales quickly. See which 3 ways you can track agent performance and start increasing your closing ratios.

Tips For Building an Inside Sales Team

January 10th, 2018

Capitalize on the latest trends in sales by moving some of your agents in-office and forming an inside sales team. As more companies transition from outside to inside sales, don’t you want to be part of the forefront?