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Sales Training Info

Training starts with having the right tools. From a small team to call center sales training, it is important to use calling software that provides the proper KPIs.

Top Sales Training Articles this Month

  • cold calling script

    How to Write Effective Cold Calling Scripts

    A cold calling script is an effective way get agents on the phone quickly, however, there are ways t...

Adaptive Selling for Customer Relationships

Adaptive Selling Will Transform Your Customer Relationships

December 25th, 2019

Your selling tactics are the first face of your business to new leads. Using the right sales tactics can help improve your business repuatation and improve customer loyalty. Adaptive selling is one good way you can help improve your customer relationships.

Holiday Incentives for Call Center Agents

Incentivising Your Call Center Agents for the Holidays | Holiday Prep Series

December 11th, 2019

Ensuring your call center runs smoothly for the holidays is imperative to keep up with the demand from consumers. Incentivizing your calling agents could be the key to ensuring success for the holidays.

Use The Right Outbound Number

Outbound Dialing Campaigns Will Ruin Your Personal Phone Number

October 30th, 2019

Dialing outbound with your main numbers could damage your business’ reputation. When using outbound dialing you should ideally be implementing disposable numbers or a predictive dialer that masks your number.

Adaptive Selling

Adaptive Selling for Inside Sales: Conform, Modify, Convert

October 16th, 2019

Does your team employ adaptive selling methods? If not, you’re missing out. Adaptive selling happens to some extent with any reliable agent. Developing intentional practices for adaptive sales take an agent’s productivity to the next level. Find out more about incorporating an adaptive selling approach.

SMS Sales Cadence

Integrating SMS Into Your Sales Cadences

October 2nd, 2019

Perfecting a set of sales cadences for the reps at your company is no new practice. Incorporating SMS messaging into your cadence might be, though. Have you implemented texting into the sales cadences at your company yet?

Better Lead Nurturing

Lead Nurturing Strategies Paired With Call Center Software

September 4th, 2019

Lead Nurturing is hardly an easy task. The progression down the sales funnel doesn’t have to be a tough one, though. Learn about some of the powerful features offered by Call Tools, and take your lead nurturing to new heights.