How to Increase Sales Performance Using Software as a Service

Cloud-based software as a service is allowing small to medium sized businesses to communicate and work together better. The low cost of cloud-based and SaaS solutions, along with the availability from anywhere make them effective solutions for teamwork and growing your sales team. Find out more how SaaS can improve your sales performance.

Recording Calls at a Call Center: UK, US and Canadian Law Guide

There are things you need to know before you start recording calls in a call center. These resources can help you to stay up to date with regulatory compliance because they change from State to State or Country to Country. As always, seeking legal advice from a professional may be the appropriate thing to do before recording calls.

How to Write Effective Cold Calling Scripts

A cold calling script is an effective way get agents on the phone quickly, however, there are ways to write and execute a cold calling script properly. Find out more about scripts and how they can improve your agent’s sales calls.