We gathered the five best practices for inside sales training in 2017. As a manager, you want to prepare your team for every sales opportunity. Apply these tips at your company today and watch the results catapult your performance.
We gathered the five best practices for inside sales training in 2017. As a manager, you want to prepare your team for every sales opportunity. Apply these tips at your company today and watch the results catapult your performance.
Real Time Reporting and Live Agent Monitoring put you in control of your call center, whether in the office or across the country. CallTools.com’s fully-loaded, cloud-based software keeps agent accountability at a maximum when they know you could be listening at any time.
Cold calling is a necessary aspect of every contact center. You need a team to contact prospects and warm them up, but you cannot do it properly if you don’t have the best cold calling script. Learn the five ways to amplify your cold calling scripts and take your contact center to the next level.
When you outsource sales calls to outside offices, you run the risk of low agent performance, poor call quality, lack of direction, and poor training, just to start. It’s smarter to bring your sales team in-house and take back control of your call center.
As call center technology evolves, your call center agent training should adjust with it if you want to be successful. Find out how the latest features available from cloud call center systems give you the ability to amplify your training process.
Cloud-based software as a service is allowing small to medium sized businesses to communicate and work together better. The low cost of cloud-based and SaaS solutions, along with the availability from anywhere make them effective solutions for teamwork and growing your sales team. Find out more how SaaS can improve your sales performance.