Turn Leads into Live Conversations

An elegant end-to-end platform agents thoroughly love to use.

Call Tools UI 1

1. Overview of Campaigns

Quickly track campaigns in the campaign overview with dialing statistics and easily reconfigure campaign settings.

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2. Advanced Caller ID Options

Caller ID strategies are more important than ever, advanced features allow you to restrict caller IDs based on daily and overall calls or texts.

Call Tools UI 3

3. Live Agent Monitoring

Live monitoring allows you to discreetly listen in on calls. Whisper specifically to agents or barge in and take over.

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4. Live Agent Reporting

Quickly see agent performance at a glance with agent leaderboards and key performance indicators.

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5. Recycle Important Contacts

Live filters determine if a contact needs to be dialed again. Call back contacts based on call disposition, time zone or any field. Suppression rules reduce the chance to disturb.

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6. Built-in Customer Relationship Management

Improve connectivity with an included CRM that allows you to see contact history, quickly connect or add to a list to dial later.

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7. Advanced Filtering

Build buckets of contacts from within the system using advanced filtering options based on any field.

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8. Contact View with Built-in Web Phone

Effortlessly dial contacts with our browser based web phone. Add connectors for quick integration access.

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