Quickly track campaigns in the campaign overview with dialing statistics and easily reconfigure campaign settings. Caller ID strategies are more important than ever, advanced features allow you to restrict caller IDs based on daily and overall calls or texts. Live monitoring allows you to discreetly listen in on calls. Whisper specifically to agents or barge in and take over. Quickly see agent performance at a glance with agent leaderboards and key performance indicators. Live filters determine if a contact needs to be dialed again. Call back contacts based on call disposition, time zone or any field. Suppression rules reduce the chance to disturb. Improve connectivity with an included CRM that allows you to see contact history, quickly connect or add to a list to dial later. Build buckets of contacts from within the system using advanced filtering options based on any field. Effortlessly dial contacts with our browser based web phone. Add connectors for quick integration access. Increase your contact rates with our industry leading power dialer!
1. Overview of Campaigns
2. Advanced Caller ID Options
3. Live Agent Monitoring
4. Live Agent Reporting
5. Recycle Important Contacts
6. Built-in Customer Relationship Management
7. Advanced Filtering
8. Contact View with Built-in Web Phone
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Turn Leads into Live Conversations
An elegant end-to-end platform agents thoroughly love to use.